MSB

Pricing & Support

arrange a demo FAQ Pricing Guide

No lock in contracts and no hidden fees.

Choose a plan that’s right for your business.

 
super lite
Good for individuals


$0
per user per month
lite
Best for family and friends

Less than 5 users
$6
per user per month
basic
Great for lean teams

Less than 50 users
$12
per user per month
plus
Ideal for larger teams

More than 50 users
$17
per user per month
premium
Perfect for teams seeking extra support
More than 50 users
$25
per user per month
 
 
My safety buddy
Full App Functionality
Full Web Portal Functionality
Ad Free
Emergency Notifications 
Email Only 50c each 50c each Included Included
SMS Broadcasts 
10c per SMS 10c per SMS 10c per SMS
 
get set up
Setup Support 
Bulk User Setup 
Add Your Logo 
 
get learning
Learning Centre: Admins 
Learning Centre: Users 
Admin Workshop 
User Workshop 
 
get help
Email
Premium Support 
Change Management 
  get started get started get started get started get started

Not sure which plan will suit you best?

Start with an obligation free demonstration of My Safety Buddy's features so you can choose the plan that's right for you.

The My Safety Buddy app can be installed on both Android and Apple:
    • Android smartphones (for most Android phones the minimum is 7.0 Nougat and current maximum is 9.0 Pie)
    • Apple smartphones (iOS 8.0 or later)
The My Safety Buddy app is designed to run on Android and Apple smartphones. It also runs on Apple iPads.

You can access the My Safety Buddy Web Portal from any device (desktop, laptop, tablet or phone) that has an internet browser.
Although the My Safety Buddy app can use local Wi-Fi networks, smartphones with the My Safety Buddy app installed will need to have mobile data in order to use the app when moving around the community.
The My Safety Buddy Web Portal can be accessed from any device (desktop, laptop, tablet or phone) that has an internet browser. Click here to access the Web Portal.
Yes! Give us a call or chat online to discuss.
In general, all users within a My Safety Buddy Network must be on the same My Safety Buddy plan.

If you would like different staff on different plans, you can create different My Safety Buddy Networks to do this. Give us a call or chat online to discuss.
My Safety Buddy will send Emergency Notifications to the user’s emergency contact(s) by automated voice call, SMS and email* when an emergency alarm is activated.
When an emergency alarm has been cancelled, My Safety Buddy will send alarm cancellations to the user’s emergency contact(s) by SMS and email*.

Emergency Notifications are NOT sent when the user completes check ins without triggering an alarm. As such My Safety Buddy Emergency Notification Credits are NOT used when the user routinely completes check ins without triggering an alarm.

My Safety Buddy Emergency Notifications are included in the Plus and Premium plans.

For the Lite and Basic plans, My Safety Buddy Emergency Notifications are $0.50 per Emergency Notification per Emergency Contact.

For example:

The user activates an emergency alarm.
One My Safety Buddy Emergency Notification Credit per Emergency Contact will be used to notify each Emergency Contact of the emergency alarm activation and later that the emergency alarm has been cancelled.

If a user has two Emergency Contacts, two My Safety Buddy Emergency Notification Credits will be used per emergency alarm activation.
Each user may have as many emergency contacts as they like.

Generally it is best to have a few emergency contacts for each user to ensure at least one emergency contact is always available to respond.

For example, you may choose to have a team leader plus a couple of other people to be the emergency contacts for all staff in their team.
My Safety Buddy SMS Broadcasts are used to send SMS broadcasts from the Web Portal to Your My Safety Buddy Network Members.

This functionality is available on the Basic, Plus and Premium plans.

Each My Safety Buddy SMS Broadcast uses one (1) or more My Safety Buddy SMS Credits per recipient. The number of credits is determined by the length of the message. My Safety Buddy SMS Credits are $0.10 each.

My Safety Buddy SMS Broadcast Credits are NOT used when SMS are sent as part of Emergency Notifications.
We guide you through the best way to set up your My Safety Buddy Network to meet your organisation’s needs.
Bulk User Setup is our process to create and configure accounts for all your administrators and all your users.

We guide you through the collection of your users’ information and we then user our bulk upload facility to set up all your users in My Safety Buddy.
The My Safety Buddy Learning Centre provides a series of short eLearn modules specific to users (Network Members) and to administrators (Network Owner and Delegates) explaining all the features of My Safety Buddy.

Hosted on the Holland Thomas Learning Management System, learners sign in using their My Safety Buddy credentials to access the content relevant to them.

Organisations can determine which modules are to be mandatory and which are to be optional. Completion tracking will assist with compliance requirements for your organisation.
The Administrator Workshop is for those who require a deeper understanding of My Safety Buddy in order to be My Safety Buddy leaders in your workplace.

Typically administrators (Network Owners and Delegates) will attend the Administrator Workshops.
User training is usually through a series of short eLearn modules provided in the online My Safety Buddy Learning Centre.

The User Workshop is designed for staff who may struggle with technology and require a face-to-face training experience to help them.
We can help you to manage the people side of implementing My Safety Buddy in your organisation in order to optimise benefits and minimise obstacles for the organisation, staff and customers.
A user’s location can be extremely important in an emergency to assist emergency contacts when responding to an alarm so we generally recommend that you use this feature.

However this is optional and each user can configure their options differently.
Payment can be made by credit card or monthly invoicing. Give us a call or chat online to discuss which option suits you best.
You will be billed monthly in arrears for each user at the rate of the plan you have selected.
Your monthly fee will be adjusted down accordingly.
There are no lock-in contracts or cancellation fees. You can choose to cancel without charge at any time.

Still not sure?

Available Add-ons

Flexible add-ons so you get and pay for exactly what you need.

User Webinars and Workshops

For users who struggle with technology

Administrator Webinars and Workshops

Deeper understanding for My Safety Buddy leaders In your workplace

Your Logo

Included within My Safety Buddy App and Web Portal

Bulk User Setup

Set up unlimited users in the app and Web Portal

Setup Support

Support to setup your My Safety Buddy Network

App Icon

Get home safe each and every day

CANCEL ANYTIME. No strings attached.